Frequently Asked Questions
1. Why Should I Subscribe? : Benefits
Saving time is important, how does the library help?
[ 86]
My job responsibility has grown, how does the library help?
[ 88]
How do I use the library for on the job education and training?
[ 92]
How is client support and education possible?
[ 93]
Does customer relationship building and retention benefit?
[ 94]
I often work away from my office computer, and I can still access the library?
[ 96]
How can the Library help make me look good?
[ 100]
2. Why Should I Subscribe? : Features
Banner ads are annoying, why are you one of the few sites without them?
[ 87]
Why do you remove outdated material?
[ 89]
Why are people better than robots & algorithms?
[ 90]
Why can't someone pay to add a resource to the library?
[ 91]
How do you have so few broken links?
[ 95]
How does the dynamic nature of the Internet effect the library?
[ 105]
3. About : Access
What types of subscriptions are offered?
[ 4]
What are the various subscription timeframes?
[ 5]
What is the online sign up process? How long does it take?
[ 29]
May I have a free trial to evaluate your services?
[ 37]
I am a member. Where is the security box so that I can sign in?
[ 83]
What are the requirements for the educational discount?
[ 106]
4. About : Benefits
What are the differences between search engines/directories and MTC Libraries?
[ 15]
Can I access the libraries only at work?
[ 27]
What are the benefits - why should I subscribe?
[ 50]
What type of quality can be expected?
[ 52]
5. About : Descriptions
What are the different MTC Libraries?
[ 1]
How do resources get into the MTC Libraries?
[ 2]
How many resources are contained in the MTC Libraries?
[ 3]
Where do I find a general overview description of the library?
[30]
What type of coursework do you provide?
[ 32]
What is an online library?
[ 49]
What types of information are in each of the Main Categories?
[65]
Do you have a library index?
[66]
What templates, sample programs, etc. are available?
[69]
6. About : Fees
Are any additional fees required in addition to the subscription fees?
[ 21]
Why do you charge fees to access the libraries?
[ 22]
I am a student but have no @edu e-mail. Can I get the edu rate?
[ 28]
I am a staff member with an @edu e-mail address, do I qualify for the discount?
[ 77]
How much does it cost to subscribe?
[ 82]
7. About : Groups/Associations
My company is listed on your company page. Whom do I contact?
[ 12]
How do I sign up as a member of a group subscription?
[ 18]
Can you describe group subscriptions and give other details such as costs?
[ 39]
8. About : Renewals
What is the renewal process for 30 day subscriptions?
[ 80]
I am an annual subscriber. What is the renewal process?
[ 81]
Why would I want to keep my same user id and password?
[ 107]
9. About : Us
When did you start providing resources on the Internet?
[ 60]
What type of firm is Managerial Technologies Corporation (MTC)?
[ 61]
How was Managerial Technologies Corp (MTC) created?
[ 62]
10. About : What They Say About Us
What do your subscribers say?
[56]
What do supporters say?
[57]
What types of companies & organizations recommend you?
[ 59]
11. About : Who Subscribes
Are there international subscribers?
[53]
Are there any subscribers from universities?
[54]
Are there any subscribers from companies & organizations?
[55]
Can you explain what types of companies subscribe?
[ 58]
12. Marketing Partners : About
What are the Marketing Partner & Referral Programs?
[ 71]
13. Marketing Partners : Commissions
Are commissions only paid one time, the first time a client registers?
[ 72]
When are commissions paid?
[ 73]
14. Payment : Issues
How do I get a refund?
[ 9]
How do I cancel my subscription?
[ 10]
What is your FEIN number?
[ 104]
What is this charge on my credit card to Managerial Technologies Corp?
[ 24]
How do I obtain a receipt?
[ 36]
What happens if my credit card is declined?
[ 38]
I do not live in the USA. May I become a subscriber?
[ 76]
15. Payment : Options
Do you accept bankers drafts?
[ 6]
Do you accept wire transfers for payment?
[ 7]
To whom are checks made payable to?
[ 13]
Can you bill me for a 30 day subscription?
[ 19]
Can you bill me for an annual subscription?
[ 20]
Do you accept checks?
[ 75]
Do you accept credit cards?
[ 74]
16. Support : Contact Us
Whom do I contact for customer support?
[ 79]
17. Support : Library Usage
Can I copy the materials you reference in your libraries?
[ 11]
How do I navigate around the rmFamily of sites and services?
[ 63]
18. Support : Passwords
Why do my userid and password not work?
[ 25]
Can the library be licensed so that others can access without passwords?
[ 26]
Can I share my userid and password with others?
[ 33]
Where do I enter my userid and password?
[ 34]
I subscribed but where is my userid and password?
[ 35]
19. Support : Search the Library
How do I obtain assistance in using the libraries?
[ 14]
How do I get the best results when using the search function?
[ 41]
What is a 'Category Search'?
[ 42]
What is listed when I do a search?
[ 43]
How do I find specific chemical information?
[ 44]
How do I find specific law?
[ 45]
How do I find specific US State information?
[ 46]
How do I find international information?
[ 47]
How do I find organizations & associations?
[ 48]
How do I find information in the Library?
[64]
Where do I find tools available for immediate use?
[70]
20. Technical : Access
Why can't I access the resources in the library?
[ 97]
I receive an 'invalid request' message when I try to log in, what is going on?
[ 98]
How do I clear my old user id and password out of my browser?
[ 101]
Why do I keep returning to the Log in Screen?
[ 102]
Why do I keep getting a Subscription Expired error message?
[ 103]
21. Technical : Browser Issues
Why am I getting system error messages when I try to access secure areas?
[ 17]
How do I clear my browser's cache to eliminate error messages?
[ 78]
Is it your 'session' cookie that is causing the problem?
[ 99]
Can I get some help printing a webpage?
[ 108]
22. Technical : Security Box
I use AOL. Why doesn't the access window box come up?
[ 16]
I use MS IE 5.0 and am having security box problems. How do I fix them?
[ 40]
I use Microsoft Internet Explorer. How can I get my security box to come up?
[ 84]
I use Netscape or Mozilla. How can I get my security box come up properly?
[ 85]
23. Terms & Conditions : Privacy Statement
What is your privacy policy statement?
[ 51]
24. Terms & Conditions : Subscriber Agreement
What are the subscriber terms and conditions?
[ 8]
RMIS.COM RESOURCE LIBRARY WINS
BUSINESS INSURANCE
BEST OF THE WEB AWARD!
Copyright © 1996-2010
Managerial Technologies Corp
All Rights Reserved